Customer case
Natural Hair Company
Natural Hair Company was born out of a passion for hairweaves. Almost 14 years ago, we started as a wholesale business with a focus on providing the best quality hairweaves. As demand grew, we grew with our business. At some point our space became too small and we started looking for a new location.
When we saw the building where we are now located, we knew immediately: this is the place. It felt like the perfect location to realize our vision. Here we could not only establish an office, but also establish our own Academy and open a salon entirely focused on hairweaves. It was a dream come true: a place where we could not only help our clients get beautiful hair, but also educate and inspire others within this field.
What sets us apart from other salons is our specialized knowledge and experience in the field of hairweaves. We work only with the best quality products and techniques, and always strive for perfection in our work. In addition, we value personal advice and customer satisfaction. Our clients come to us because they know they can count on expertise, honesty and a result that exceeds their expectations.
Natural Hair Company on switching to Aimy
We were tipped off about Aimy through a colleague and were immediately excited. It is a very clear and user-friendly program that not only makes our scheduling more efficient, but has made our salon management more efficient and organized.
Clients can easily schedule their own appointments, which means we spend less time on phone calls and email contact. This gives us space to focus on what we do best: making our clients happy with beautiful hair.
In addition, Aimy is not only a convenient system, but above all it is a very nice company to work with!
Indispensable features within Aimy
If we look at which features have the biggest impact on our daily salon management, it will undoubtedly be the ability to work with down payments. This allows us to prevent no-shows or last-minute cancellations. Thanks to the down payment feature within Aimy, clients can now make a (partial) payment when booking their appointment. This ensures that appointments are taken more seriously and prevents lost sales due to missed appointments. It gives both us and the client a piece of security and makes scheduling much more reliable.
'Our experience with Aimy has been very positive. The system is clear, well-organized and makes our work a lot easier. Aimy provides structure and overview. Everything can be found in one place, which makes salon management much more efficient.'